Thanks to remote desktop control software Mac users can use as easily as Windows users, there’s no need to be physically in front of a computer when it needs your service. Since many IT professionals work from a Windows workstation, it can be a concern how they will effectively reach Mac devices. Or maybe you have dozens of Mac end-user devices to reach, update, troubleshoot, or otherwise manage, but you don’t have time to find each device and manually address the issues. Imagine this: an employee at the satellite office across the country is having computer trouble, but they use an Apple device.
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